Unable to Reset Password or Sign-Up
To reset your password, use the Flightsim.to Password Reset feature. Then, check your email inbox for our email - be aware it might end up in your spam or junk folder, and sometimes it can take up to one hour to arrive.
X-Plane.to and Flightsim.to Shared Accounts
X-Plane.to and Flightsim.to share the same user accounts. That means, resetting your password on Flightsim.to, will also reset it on X-Plane.to. However, if have not yet used X-Plane.to (not logged in once at least), then your X-Plane.to. account is not yet activated. This means you cannot reset your password on X-Plane.to, as the account has never been used before and you will get an error message stating that the email address has not been found. At the same time, you can not register for an new X-Plane.to account with your email address, because the email address is already in use on Flightsim.to. You therefore need to either reset your password on Flightsim.to and then login on X-Plane.to, or use the "Login with Flightsim.to" button to connect your account one-click.
This guide provides a simple solution since X-Plane.to and Flightsim.to share the same user accounts.
Understanding the Issue:
If you're trying to reset your password on X-Plane.to and encountering an error, it's likely because your account is not yet activated on this platform. This situation arises because your account on Flightsim.to, which uses the same credentials, is already registered with the same email address.
Here’s How to Reset Your Password:
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Use the Flightsim.to Password Reset Function:
Since your account on Flightsim.to and X-Plane.to are linked, you only need to reset your password once on Flightsim.to, and it will apply to both platforms.
- Go to the Flightsim.to Password Reset page: Reset Password
- Enter the email address associated with your account.
- Follow the instructions sent to your email to reset your password.
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Log in to X-Plane.to with Your New Password:
Once you have reset your password, use your new credentials to log in to X-Plane.to.
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Alternative Login Method:
If you prefer, you can also use the "Login with Flightsim.to" button located at the top of the X-Plane.to login page. This allows for one-click access using your Flightsim.to account.
Troubleshooting Tips:
- Check Your Spam Folder: If you don't see the password reset email, it might be in your spam folder.